About Emera Ward

As Agent Experience Manager at The Agency Port Townsend, I focus on creating a seamless, supportive environment where our agents can thrive. From onboarding and ongoing training to day-to-day operations, I ensure our team has the tools, resources, and guidance needed to deliver exceptional service. My role is centered on empowering agents, strengthening collaboration, and elevating the overall client experience. Come on in, I will make you a coffee!